Frequently Asked Questions

  • Our cookies and rice krispies stay fresh for 5-6 days at room temperature.

    For best cookie results, store in an air-tight container and reheat in the microwave for 8 seconds to bring back that fresh-from-the-oven taste.

    Need to save some for later? Cookies can be frozen for 3-4 months—just thaw and enjoy!

  • During checkout, you'll have the option to choose between local delivery, local pickup, or shipping. Delivery prices vary based on distance, ensuring a fair and convenient option for every customer.

    FOR LOCAL DELIVERY: Once you enter your delivery address during checkout, your delivery method will update from “Shipping” to “Local Delivery” if you are in our delivery area.

  • Shipping takes 2-3 business days, so plan ahead to ensure your cookies arrive fresh and on time!

  • Please place your order at least 72 hours (3 days) in advance to ensure availability. If you select shipping at checkout, add an extra 48 hours to allow for delivery time.

    If you need a last-minute order, we may be able to accommodate you! Just leave a comment at checkout.

  • We promise a variety of 8+ different flavors in every mixed dozen, but selection depends on our current inventory. If you have a specific flavor in mind, we recommend ordering a single-flavor dozen to ensure you get exactly what you're craving!

  • The custom branding packaging option allows customers to personalize their orders with custom designs such as wedding themes, business logos, school emblems, and more. At Baked, we work closely with you to discuss your design preferences. Once finalized, you'll receive a design for approval before we proceed with your order.

  • No problem! During checkout, you will select the shipping option. We use FedEx One Rate for all shipped orders.